Cómo ayudar a un cliente con el proceso de selección de revestimiento

Para muchos remodeladores, el proceso de selección se ha convertido en el paso más largo y frustrante en el proceso de completar una remodelación o construcción personalizada. Esto se debe a que los clientes ahora tienen una amplia gama de opciones para cada elección, lo que significa que les lleva más tiempo tomar decisiones. Cuando se combinan amplias opciones de productos con acceso a infinita información sobre productos en Internet, los dueños de casas se sienten abrumados, estresados ​​e inseguros con respecto a sus decisiones.

According to remodeling expert Mark Richardson, there are several things a contractor can do to help a client successfully (and quickly) navigate the selection process.

• Set a clear timeline for decision-making. Let the client know in writing when each decision needs to be made, and remind them that how soon they can enjoy their new space depends on timely selections. Help them to keep the end goal in mind.

• Use the power of three. Help the homeowner avoid confusion yet enjoy the decision-making process by narrowing down the options to three selections you would recommend. For example, when it’s time to decide on a siding material, offer vinyl, brick and engineered wood, and take the time to explain the benefits of each siding selection.

• Control the budget. Some clients may be easily distracted during this complicated process and forgetful of the budget implications of their selections. Help them to stay focused on products that are within the budget. If they lean toward fiber cement siding yet it’s out of the desired price range, offer a similarly durable product such as LP® SmartSide® engineered wood siding as a suitable alternative.

• Make it fun. Choosing siding and making other selections can be time-consuming and anxiety-inducing, but try to make the experience as fun as possible. Help your clients enjoy the process and celebrate the completion of each step.

Learn More About LP Engineered Wood Products

With more than 10 billion square feet of LP® SmartSide® siding sold since 1997, it’s easy to see why LP is a building industry leader shaping the way homes, outdoor building structures and light commercial properties are being built. Find a dealer near you that sells LP SmartSide engineered wood products.